Recruitment, selection and hiringDate of publication: 08/07/2007 This section is still being developed but will eventually contain complete summaries of studies that have studied recruitment, selection and hiring based on the Bar-On conceptual and psychometric model of emotional-social intelligence. In the meantime, I have summarized the key studies that I am aware of. Should you wish to share findings from a study that you have conducted or have detailed information on studies that others have conducted focusing on this topic, please use the template provided above for summarizing this study and email it to us (info@reuvenbaron.org). You are invited to provide results that confirm or refute these findings and help us understand this area better. In the first known study that directly studied the application of EI in selection and hiring, the EQ-i scores of 1,171 US Air Force recruiters were compared with their ability to meet annual recruitment quotas [Handley, 1997; Bar-On et al., 2005]. Based on USAF criteria, they were divided into those who were able to meet at least 100% of their annual quota (“high performers”) and those who met less than 80% (“low performers”), representing a very robust method of assessing occupational performance. A discriminant function analysis indicated that EQ-i scores were able to fairly accurately identify high and low performers, demonstrating that the relationship between emotional-social intelligence and occupational performance is high (.53) based on the sample studied. Prior to 1996, it was costing the USAF approximately $ 3 million for an average of 100 mismatches a year. After one year of combining pre-employment EI screening with interviewing and comparing EQ-i scores with the model for successful recruiters, they increased their ability to predict successful recruiters by nearly threefold, dramatically reduced first-year attrition due to mismatches and cut their financial losses by approximately 92%. Based on these results, the US General Accounting Office submitted a Congressional Report to the Senate Committee on Armed Services praising the USAF’s use of EI screening [United States General Accounting Office, 1998].
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